Remote Control
Remote control for every Windows device you manage.
Connect from any browser, on desktop or mobile, whether you manage the device unattended or you're helping someone on the spot. No inbound ports, no RDP exposed to the internet.
What you can do in a session
Everything you need to resolve a ticket without switching tools.
Unattended access
Connect anytime to a managed device, even when nobody is at the keyboard.
Quick Support
One-time help via a support code. The person you're helping isn't billed as a managed device.
In-session utilities
File transfer, clipboard sync, and Ctrl+Alt+Del, all from the session toolbar.
Unlock & UAC
Unlock the device and approve UAC prompts without leaving the session.
Common questions
Does this work when nobody is at the keyboard?
Yes, for devices you manage. Install the Telmetra host once, and you can connect unattended from then on.
Can I help someone without making their PC a managed computer?
Yes. Send them a Quick Support code. It's a one-time session, listed under Quick Support in your console and not billed as a managed computer.