Telmetra pricing

Pricing per computer, not per technician

Telmetra costs €2.50 per computer a month, VAT excluded, and your first computer is free forever. You never pay per technician, there is no minimum number of computers, and you need no card to start. Telmetra is remote support and monitoring for small IT firms that look after other companies' Windows computers.

Start free on one computer

No card to start. No minimum term. Cancel any time.

Written by Tseko Tsekov, founder of Telmetra. Last updated .

What 1, 10, 25 or 50 computers cost

The first computer is free, so you pay for every computer after it. The price is the same for one technician or five.

Computers you look after Paid computers Per month, VAT excl.
1 0 €0
10 9 €22.50
25 24 €60.00
50 49 €122.50

Add technicians to your team any time. The bill stays the same.

Per computer or per technician: which costs less?

It depends on how many computers each technician looks after. Paying per computer costs less when that number is small. Paying per technician costs less when it is large.

To find your break-even point, divide the monthly price of one technician seat by €2.50.

For example, a plan at €100 per technician a month costs the same as 40 computers here. If each of your technicians looks after fewer computers than that, paying per computer costs less.

If each technician looks after many more computers, a per-technician plan will likely cost less. We would rather you know that before you sign up.

What every computer includes

Remote control from the browser

Connect even when nobody is at the computer. No viewer app on your side.

Monitoring between sessions

Disk, services, event logs and Windows updates, with email and push alerts.

Backups

Scheduled backups of folders and SQL Server to Google Drive, Backblaze B2 or a file server.

Storage health

Drive health checks and scans, so a failing disk shows up early.

Session recording

Optional. Recordings are kept for 30 days.

Quick Support, free

One-off help for people you do not manage. Quick Support sessions are never billed.

What Telmetra does not do

Telmetra is not a full RMM suite. If you need any of these today, pick a tool that has them.

  • Windows only. Telmetra runs on Windows 10, Windows 11 and Windows Server. It does not run on Mac or Linux computers.
  • No patch management. You see Windows updates on each computer and can start them there. There are no patch policies, no scheduled rollouts across computers and no updates for other apps.
  • No phone or tablet management (MDM). You can connect from a phone's browser, but Telmetra does not manage phones or tablets.

What it does well: monitoring shows you problems on a client's computer before the client calls, and remote control lets you fix them from your browser.

How to start

  1. Create a free account with an email and a password, or with Google. No card.
  2. Add a client, then add a computer and run the installer on it.
  3. When the computer comes online, connect from your browser and set up the checks you want.
  4. When you need a second computer, add paid computers in the console at €2.50 each a month.

Questions about pricing

Your first computer is free forever. Each extra computer costs €2.50 a month, VAT excluded. For example, 10 computers cost €22.50 a month, 25 cost €60 and 50 cost €122.50.

No. You pay only per computer. Your whole team and all your clients are included at no extra cost.

No. You start with one free computer. After that you can add as few as one paid computer at a time.

No. You sign up with an email and a password, or with Google. You add a card only when you buy your first paid computer.

There is no minimum term. Paid computers are billed monthly. Cancel any time in your subscription settings or by emailing [email protected], and future charges stop.

No. Quick Support sessions for one-off help are never billed, and you can use them for paid client work.

No. Telmetra is remote support and monitoring for Windows computers. It does not do patch management, phone or tablet management (MDM), or Mac and Linux computers.

When each technician looks after many computers. Divide the monthly price of one technician seat by €2.50. If each technician looks after more computers than that, a per-technician plan will likely cost less.

Try it on one computer

Your first computer is free forever. Install Telmetra on one client computer and see what it shows you before the next call.

Start free on one computer Monitoring Remote control